You do not need to finish onboarding or upload a photo to delete your account.
Account deletion is permanent and cannot be undone. Your profile, listings, photos, quiz results, matches, Synergy data, and sign-in credentials are removed. Limited message, safety, billing, and legal records may be retained only where necessary.
Delete by verified email
If the verification email does not arrive or you use an Apple private-relay address, contact contact@cohabby.com.
Delete from CoHabby
Use Account options during onboarding or Settings after setup.
Open account controls
Open Account options during onboarding or Settings after setup.
Choose Delete account
Review what will be removed before continuing.
Verify your sign-in
Use the password, Google, or Apple account already linked to CoHabby.
Confirm deletion
Your public profile is hidden first. Secure cleanup then completes automatically, including any required retries.
What happens to your data
Most account data is permanently removed. A few limited records are redacted or retained as described below:
| Data Type | What Happens |
|---|---|
| Profile information | Permanently deleted |
| Photos | Permanently deleted |
| Messages | Name and photo removed; history may remain for the other participant and safety/legal obligations |
| Matches & synergy scores | Permanently deleted |
| Saved listings | Permanently deleted |
| Quiz responses | Permanently deleted |
| Room listings you created | Permanently deleted |
| Purchase history | CoHabby entitlement removed; provider and legally required billing records may remain |
Deletion and limited retention
After you request deletion:
- Your public profile and listings are hidden as the first workflow step
- CoHabby-owned profile, discovery, listing, quiz, Synergy, media, and account data is removed by the secure deletion workflow
- Existing conversations are identity-redacted; limited message, safety, legal, billing-provider, backup, and deletion-proof records may be retained where necessary
- A minimal non-public deletion record remains so later billing events cannot restore access to the deleted account
Active Subscriptions
Deleting your CoHabby account does not necessarily cancel billing managed by Apple, Google Play, Stripe, or another provider. Before deletion:
- Cancel the subscription in the App Store, Google Play, or the billing portal where you purchased it
- Understand that account deletion hides and removes your listings, but does not itself promise a provider refund
- Contact contact@cohabby.com if you cannot identify the billing provider
The deletion workflow records a billing tombstone so later provider events cannot restore CoHabby access for the deleted account.
Questions?
If you have questions about account deletion or your data, please contact us: